Support Request Template
What version of phpBB are you using? phpBB 3.3.11
What is your board's URL? https://pinesheltered.com/phpBB3/index.php
Who do you host your board with? Bluehost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What extensions do you have installed? VigLink, Genders, Profile Flair, Board Announcements
What styles do you currently have installed? prosilver (3.3.11)
What language(s) is your board currently using? BritishEnglish
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Updating boards (BBCode additions, adding forums to existing board, changing permissions of guests)
Please describe your problem. my registered domain (https://pinesheltered.com), as well as simply (pinesheltered.com) take me to a 403 Forbidden error, stating:
You don't have permission to access this resource.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
To access my board, I currently have to visit https://pinesheltered.com/phpBB3/index.php and I'm wondering if there is a way to fix this so that the original domain (https://pinesheltered.com) will work?
I've checked other support reports previously submitted, and seen mentions of inputting a code into the .htaccess file, but I don't understand coding in the slightest, so if this is the correct route to remedy, could someone please baby-step me through this process?
(And sorry if I'm using domain incorrectly; I think this is a domain thing over just URL?)
Generated by SRT Generator
What version of phpBB are you using? phpBB 3.3.11
What is your board's URL? https://pinesheltered.com/phpBB3/index.php
Who do you host your board with? Bluehost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What extensions do you have installed? VigLink, Genders, Profile Flair, Board Announcements
What styles do you currently have installed? prosilver (3.3.11)
What language(s) is your board currently using? BritishEnglish
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Updating boards (BBCode additions, adding forums to existing board, changing permissions of guests)
Please describe your problem. my registered domain (https://pinesheltered.com), as well as simply (pinesheltered.com) take me to a 403 Forbidden error, stating:
You don't have permission to access this resource.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
To access my board, I currently have to visit https://pinesheltered.com/phpBB3/index.php and I'm wondering if there is a way to fix this so that the original domain (https://pinesheltered.com) will work?
I've checked other support reports previously submitted, and seen mentions of inputting a code into the .htaccess file, but I don't understand coding in the slightest, so if this is the correct route to remedy, could someone please baby-step me through this process?
(And sorry if I'm using domain incorrectly; I think this is a domain thing over just URL?)
Generated by SRT Generator
Statistics: Posted by nomadic one — Mon Feb 26, 2024 10:38 pm